Insight Global is seeking a data savvy Sr Tableau Developer to join the Analytics team for one of our clients.
This person would be apart of the payments team, working on Merchant Services. (the payment systems used in stores for tap/insert to pay, etc). The point of sale system and backend processes for this system were previously outsourced and are now being brought in house for the client to re-create these dashboards, do in-house reporting, etc. This person will be working on that project, alongside others on the team.
In this dynamic role you will dive into our customer, product, channel, and digital data to uncover opportunities for consumer experience optimization and customer value delivery. You will also enable stakeholders with actionable, intuitive performance insights that provides the business with direction for growth. The ideal candidate will have a robust mix of technical and communication skills, with a passion for optimization, data storytelling, and data visualization. You will collaborate with a centralized team of analysts as well as teams across the organization including Product, Marketing, Data, and senior leadership. This is an exciting opportunity to be a key influencer to the company's strategic decisions and to learn and grow with our Analytics team.
This individual will participate in all phases of the data and analytics lifecycle, including specifying data capture requirements, analyzing patterns and trends in structured and unstructured data to provide insights on projects that span all facets of the Enterprise. Take these finding and synthesize them into dashboards or presentations that convey insights and recommendations through storytelling, while maintaining a balance between the big picture and mastery of details.
Job Responsibilities:
* Synthesize data from our analytics tools into actionable insights about customer and prospect behavior, digital sales and servicing performance, and customer value delivery. Clearly communicate these recommendations to internal stakeholders and senior leadership
* Actively participate in cross-functional initiatives, collaborating with team members to achieve and measure project success. Provide opportunity analysis, measurement plans, dashboards, and post-release/testing analyses
* Ability to quickly grasp complex technical concepts and make them easily understandable through various communication mediums like visualizations and presentations
* Extract and analyze data using analytics tools such as Python, R, and/or SAS
* Create compelling, intuitive dashboards to enable the business with critical metrics, with a focus on data automation, anomaly detection, and actionable data visualizations
* Partner with Digital, Marketing, Product and IT partners to evaluate the success of new initiatives
* Collaborate with Fraud and Risk partners to identify and mitigate threats to Huntington assets
* Apply visualization techniques to internal and external data sources to make accurate and actionable analyses in a timely fashion
* Be a partner in the building of KPIs and metrics that help to gauge the health and success of our digital and Omni assets and initiatives
* Create self-service dashboards for internal business partners to learn, understand, have access to, and derive insights from data, metrics, and KPIs
* Apply automation techniques to manual processes to create efficiency, improve accuracy, and build upon successes that create a suite of self-service assets
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to
HR@insightglobal.com.
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* Programming languages Java or C++ in a data mining context
* Building web-based applications using HTML, CSS, Perl, and JavaScript
* Experience with web analytics tools and implementation - Adobe Analytics (formerly Omniture SiteCatalyst), Google Analytics, IBM Digital Analytics (formerly Coremetrics), Webtrends
* A/B testing tools (Optimizely, Adobe Target, etc.) and effective test design (establishing sample sizes, statistical significance measurement, etc.)
Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.