Infrastructure Analyst - Telecom

Post Date

Apr 09, 2024

Location

Columbus,
Ohio

ZIP/Postal Code

43228
US
Jul 10, 2024 Insight Global

Job Type

Contract

Category

Network Engineer

Req #

COL-696181

Pay Rate

$42 - $64 (hourly estimate)

Job Description

This candidate will be responsible for 50+ telecommunication tickets that may involve data entry, troubleshooting, critical thinking, inventory management, asset management, etc.

This could also involve traveling to the London, OH site to take inventory of the radios, etc./technology as it is sent/received for repair. Will involve some data entry aspects to track assets.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.

To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .

Required Skills & Experience

- Data entry experience

- 1+ years within asset management

- Experience within infrastructure (telecom / VOIP)

- Resolving tickets / critical thinking skills

- Local to Ohio and comfortable with travel within the State

- Strong experience with Microsoft Office (Excel)

- Experience with asset inventory

- Ability to work remotely within a team environment and able to function with little/no supervision -- strong work ethic

- Willingness to be trained up to speed within telecom functions, etc. of the organization

Nice to Have Skills & Experience

- Radio / radio frequency experience

o Motorola or Nokia or Samsung

- Experience managing and troubleshooting over 50+ tickets

Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.