Consumer Loan Specialist

Post Date

Apr 29, 2025

Location

Columbus,
Ohio

ZIP/Postal Code

43231
US
Jul 03, 2025 Insight Global

Job Type

Contract-to-perm

Category

Administrative Assistant

Req #

COL-779132

Pay Rate

$13 - $16 (hourly estimate)

Job Description

Primary responsibilities of this role are:
· Analyze collateral documentation and loan information in the bank's servicing system (Hogan) and as needed, update collateral records in loan servicing system
· Follow up with business partners regarding missing or insufficient documents
· Research and verify lien position on UCCs and titles for loans secured by RVs, vehicles and boats and also analyze loan status to determine the appropriate resolution
· Prepare customer communication
· Manage workflow to ensure SLA's are met or exceeded.
Additional responsibilities may include:
· Assist with other collateral related tasks as needed (including continuations of UCCs, or other ongoing maintenance)
· Work with outside agencies (Bureau of Motor Vehicles, Clerk of courts, lending institutions and dealers) to resolve problems
· Some clerical/administrative functions including receipt of documents, department mail delivery, and other duties as assigned

We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com. The EEOC "Know Your Rights" Poster is available here.

To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .

Required Skills & Experience

· HS Diploma
· 1+ years' experience customer service-related position
· Working knowledge of Excel, Word, and Access
· Experience with Auto Titles
· Attention to detail
Professional written and verbal communication skills

Nice to Have Skills & Experience

· Banking experience
· Experience with Consumer loan documents
Experience with Fraud Claims

Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.