Day-To-Day: Insight Global is seeking an onsite IT Support Specialist in Cleveland, OH. The IT Support Specialist is responsible for ensuring the smooth operation of computer systems and networks within the organization. This role involves troubleshooting hardware and software issues, providing technical support to employees, and maintaining IT infrastructure. The ideal candidate will be customer service orientated and passionate about technology and helping people. Able to provide excellent customer service and build positive relationships with users. They must be adaptable and have attention to detail by ensuring accuracy in all tasks and able to handle multiple tasks and adapt to changing priorities while also comfortable working in a fast-paced environment. They are also looking for someone who can come in and vet new AI platforms to help their employees securely access documents on a day-to-day basis.
Salary: 80k-95k
We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to
Human Resources Request Form. The EEOC "Know Your Rights" Poster is available
here.
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https://insightglobal.com/workforce-privacy-policy/ .
Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.