Insight Global is seeking a highly skilled Senior Technical Analyst to join our clients Application Support team. This is a contract-to-hire opportunity designed for professionals who thrive in complex technical environments and enjoy solving challenging problems.
The Senior Technical Analyst will play a critical role in supporting and enhancing proprietary systems built on Duck Creek technologies. This individual will be responsible for conducting in-depth technical analysis, mapping data across upstream and downstream systems, and translating business requirements into detailed technical specifications for development teams.
Key Responsibilities:
Analyze complex technical scenarios and identify root causes of system issues.
Collaborate with cross-functional teams to understand business needs and translate them into actionable technical documentation.
Develop comprehensive technical specifications to guide software developers.
Support application functionality and performance through proactive problem-solving and continuous improvement.
Communicate effectively with stakeholders, providing clear updates and insights on technical challenges and solutions.
We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to
Human Resources Request Form. The EEOC "Know Your Rights" Poster is available
here.
To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy:
https://insightglobal.com/workforce-privacy-policy/ .
Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.