A large financial organization is seeking a Platform Engineer III that will sit hybrid onsite in Cincinnati Ohio. The Platform Engineer will join the organization's Enterprise Modernization IT Observability and Monitoring Team to provide support in gathering requirements, developing, building, and implementing monitoring solutions for the applications that comprise its Enterprise Modernization channels including Internet and Mobile Banking, ACE, FNA, IVR, Open Consumer, and 200+ other applications.
To ensure the on-going consistent, world-class availability and reliability of the Digital applications, the IT division has aggressively worked to modernize and automate the logging and monitoring of its applications. Through this program, application hosting environments are being reviewed and rearchitected / configured with a focus on creating dual-paths between application components/services and running them in active-active configurations across multiple environments. The Platform Engineer will play a critical role in identifying, analyzing, and implementing monitoring initiatives for existing and future applications.
Essential Duties & Responsibilities: Establish monitoring strategies, create monitors, and create monitoring dashboards using advanced concepts such as synthetic transactions and heat maps. Gather and analyze capacity, availability, and performance data to identify and prioritize opportunities for improved tech resiliency and monitoring Make technical/architectural recommendations to increase resiliency of hosting environments to ensure availability and reliability needs are met Provide Level 2 support (working closely with Level 1, Dev/Agile, and Infrastructure teams)
Develop a deep understanding of the IT teams, processes, and systems within the company's Interpret business issues and adapt priorities to maintain multiple, in-progress assignments.
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6+ years of experience administering application support
4+ years of experience with Dynatrace and Splunk setting up monitoring alerts and reporting
Excellent communication and interpersonal skills
Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.