IT Support Representative

Post Date

Dec 12, 2024

Location

Canton,
Ohio

ZIP/Postal Code

44720
US
Feb 20, 2025 Insight Global

Job Type

Contract-to-perm

Category

Desktop Support

Req #

CLV-751725

Pay Rate

$18 - $22 (hourly estimate)

Job Description

Insight Global is seeking an IT Service Support Rep to sit on site in Canton, Ohio. The IT Service Support Rep will be handling basic networking issues on tablets and other technologies in the trucks. They are looking for someone with basic IT Knowledge who will be supporting truck drivers who cannot complete certain tasks due to technical issues. They will also be handling application issues, cell phones, internet connections, billing troubleshooting, updates, and refurbishing. They are looking for someone who is a great team player, coachable and eager to learn. Compensation: $__20__/hr to $__22___/hr.
Exact compensation may vary based on several factors, including skills, experience, and education.
Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.

To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .

Required Skills & Experience

- Basic IT knowledge
- Basic Networking skills
- Excellent communication and coachability
- Basic IT troubleshooting skills
o Phones, tablets, computers, updates, refurbishing, application issues, internet connection

Nice to Have Skills & Experience

- Trucking/Logistics background
- Strong Networking skills

Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.