Job Description
We are seeking an experienced Enovia / 3DEXPERIENCE Support Engineer with 5–6+ years of hands-on experience supporting Enovia environments. The ideal candidate will provide functional and technical support, troubleshoot application issues, support ongoing upgrade initiatives, and ensure the stability and performance of enterprise PLM systems. Candidates with experience supporting recent Enovia / 3DEXPERIENCE versions and participating in upgrade or migration projects are highly preferred.
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Required Skills & Experience
- 5–6+ years of hands-on experience supporting Enovia / 3DEXPERIENCE in an enterprise environment
- Strong experience troubleshooting and resolving application, user, and system issues
- Experience supporting Enovia upgrades, migrations, or version transition projects
- Good understanding of Enovia administration, workflows, schema, business objects, and lifecycle processes
- Experience with incident management, problem management, and production support processes
- Familiarity with PLM concepts such as Change Management, Engineering Change Orders (ECOs), Engineering Change Requests (ECRs), BOMs, and document management
- Ability to analyze logs, identify root causes, and coordinate resolution across multiple teams
Strong communication and stakeholder management skills
Nice to Have Skills & Experience
- Experience with newer Enovia / 3DEXPERIENCE releases (2024x, 2025x, 2026x, or SaaS environments)
- Experience supporting modules such as Engineering Central, Team Central, Program Central, or Library Central
- Exposure to data migration, validation, and testing activities
- Basic knowledge of MQL, JPOs, integrations, or Enovia customization to assist in issue analysis
- Experience supporting global user communities across multiple regions
- Familiarity with CATIA integrations and broader PLM ecosystems
Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.