Insight Global is looking for a Contact Center Representative to join one of our major healthcare clients. These individuals will be assisting patients with all services including payer enrollment, pre-verification, billing, payment processing and customer service. Individuals will be taking inbound calls from patients and will be assisting them with all requests. This resource must be able to provide excellent customer service and have the ability to work from home in a non-distracted environment. This position will sit fully remote but must sit in Charlotte or Winston Salem NC.
We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to
Human Resources Request Form. The EEOC "Know Your Rights" Poster is available
here.
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https://insightglobal.com/workforce-privacy-policy/ .
Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.