Job Description
Insight Global is seeking an experienced Quality Investigator to support manufacturing operations at a pharmaceutical site in Rocky Mount. This role requires individuals who can hit the ground running, independently manage complex investigations, and confidently partner with cross-functional stakeholders. The investigator will serve as a key driver of deviation investigations related to manufacturing operations, acting as a mini project manager overseeing multiple investigations concurrently from initiation through closure.
• Lead and manage deviation investigations related to manufacturing operations, including:
o Equipment preparation
o Early-stage formulation
o Filling operations
• Own investigations resulting from confirmed out of specification (OOS) results where root cause is tied to the manufacturing process
• Partner closely with operations, quality, and technical stakeholders to:
o Schedule and facilitate M1 meetings
o Drive the DMAIC investigation process
o Ensure timely progression through all investigation phases
• Serve as a primary point of coordination for investigations, effectively balancing multiple active investigations at different stages
• Identify required interviews, data sources, and documentation to support thorough root cause analysis
• Provide guidance to stakeholders while maintaining ownership of investigation execution
• Review and refine investigation content prior to final approval, ensuring quality, accuracy, and compliance
• Support shop floor engagement as needed to gather evidence and context
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Required Skills & Experience
Yellow Belt or M1 qualification
3–5+ years of experience in pharmaceutical investigations
Ability to independently manage high investigation volume with minimal supervision
Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.