Technical Writer

Post Date

May 28, 2025

Location

Raleigh,
North Carolina

ZIP/Postal Code

27601
US
Aug 01, 2025 Insight Global

Job Type

Contract-to-perm

Category

Technical Writer

Req #

PHX-785276

Pay Rate

$46 - $57 (hourly estimate)

Job Description

We are seeking a detail-oriented and communicative Technical Writer to support the creation of clear, concise, and user-friendly documentation. This role focuses on developing job aids and short-form technical content (12 pages) that translates complex technical processes into accessible language for a broad audience. The ideal candidate will collaborate closely with technical teams to gather information and produce documentation that supports end-user understanding and adoption.

We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here.

To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .

Required Skills & Experience

Proficiency in Microsoft Word and Excel
Ability to translate technical information into clear, easy-to-understand content
Experience writing technical documentation or job aids (even at a junior level)
Strong communication skills and the ability to ask the right questions to extract necessary information
Comfortable working with technical teams and navigating defined processes
Ability to write content for a Job Aids Library or similar documentation repository

Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.