Job Description
RESPONSIBILITIES:
• Serve as a primary technical point of contact for external technology resources.
• Provide design input across a product.
• Work directly with customers and end users.
• Serve as acknowledged “go to” person on coding and technical issues.
• Interface with other technical personnel or team members to finalize requirements.
• Write and review portions of detailed specifications for the development of system components of moderate complexity.
• Complete complex bug fixes.
• Design and work with complex data models.
• Mentor lead software developers interested in consultancy on development methodologies and optimization techniques.
• All other duties as assigned.
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Required Skills & Experience
Requirements
Software Engineering experience
• BS Engineering/Computer Science or equivalent experience required; advanced degree preferred
Experience in the following:
Cloud Platform & Infrastructure: Amazon Web Services (AWS):
Containerization & Orchestration: Amazon ECS/EKS, Kubernetes
Continuous Integration & Delivery: Jenkins and Argo CD
Observability & Reliability: SLI's and SLO's, Coralogix, Splunk
AI & Data-Driven Enhancements: LLM and RAG
Operational Excellence & Incident Management: ServiceNow
Expertise in industry technology language development trends.
• Expertise in test-driven development and maintenance including techniques for applying best practices for overall project benefit.
• Ability to partner and lead internal and external technology resources in solving complex business needs.
• Strong proficiency with data manipulation language including optimization techniques.
• Strong organization/project planning, time management, and change management skills across multiple functional groups and departments, and strong delegation skills involving prioritizing and reprioritizing projects and managing projects of various size and complexity.
• Advanced problem-solving experience involving leading teams in identifying, researching, and coordinating the resources necessary to effectively troubleshoot/diagnose complex project issues; prior success extracting/translating findings into alternatives/solutions; and identifying risks/impacts and schedule adjustments to facilitate management decision-making.
• Advance communication (verbal and written) and customer service skills. Strong interpersonal, communication, and presentation skills applicable to a wide audience including senior and executive management, customers, etc., including diction/terminology and presenting information in a concise and effective manner to clients, management, and various departments using assorted communication mediums.
Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.