Job Description
As a Critical Facilities Technician, your daily work will focus on the mechanical and electrical infrastructure that supports the bank’s critical operations. This is a hands-on role requiring a blend of mechanical skill, electrical knowledge, and operational awareness. Responsibilities include:
• Conducting routine facility rounds to inspect and verify the performance of mechanical systems such as:
• Air-cooled chillers
• CRAH and CRAC units
• Water systems and pumps
• Monitoring and responding to alerts from the Building Automation System (BAS)
• Performing preventative and corrective maintenance on HVAC, mechanical, and electrical systems
• Troubleshooting and diagnosing issues with motors, valves, sensors, and other mechanical components
• Executing Lockout/Tagout (LOTO) procedures
• Documenting all maintenance activities, system readings, and incidents in shift logs
• Participating in structured shift turnovers
• Escorting and overseeing third-party vendors or contractors
• Supporting emergency response protocols
• Rotating to the Durham site bi-weekly (post-onboarding)
Key Responsibilities
• Operate, monitor, and maintain critical facility systems including:
• Air-cooled chillers
• Water systems
• CRAH and CRAC units
• Building Automation Systems (BAS)
• Perform preventative and corrective maintenance on mechanical and electrical systems
• Troubleshoot equipment issues and respond to alarms or system faults
• Follow Lockout/Tagout (LOTO) procedures and safety protocols
• Document maintenance activities and system performance
• Collaborate with engineering and operations teams to ensure uptime and reliability
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Required Skills & Experience
Strong mechanical aptitude – able to diagnose and repair mechanical systems
Solid understanding of electrical systems – comfortable working with power and controls
Detail-oriented – thorough in documentation, procedures, and system monitoring
Willingness to learn data center operations and etiquette
Familiarity with LOTO procedures and safety standards
Nice to Have Skills & Experience
Prior data center experience is a plus, but not required
Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.