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Retail Account Support Associate

Post Date

Jun 10, 2025

Location

Mebane,
North Carolina

ZIP/Postal Code

27302
US
Feb 11, 2026 Insight Global

Job Type

Contract,Perm Possible

Category

Sales

Req #

FTL-785500

Pay Rate

$20 - $25 (hourly estimate)

Job Description

Our client is the worlds largest manufacturer of Fire Safety Products and is seeking a Retail Account Support Specialist for our key U.S. retail accounts who will report to the Director of Retail Sales. You should have the experience to develop and execute channel growth strategies, go to market strategies, and promotional and business planning to generate customer loyalty and grow sales and margin within the U.S. retail channels. The position is fully remote.



Responsibilities:

Support client's go-to-market strategy with existing U.S. retail customers, focusing on Walmart and Sams Club
Develop a balanced strategy to drive channel competition while defending and improving overall segment positioning
Partner with client's Trade Marketing team for alignment on business GTM strategy with a focus on year over year sales and profitability growth across all categories and customers
Working closely with Demand-Supply Planning teams, lead timely input for S&OP process for the right balance between on time delivery and inventory turnover goals
Actively participates in strategic planning, process improvement, and problem resolution across functions
Build alignment amongst promotional activities across various retail customers and commercial channels; maintain a promotional calendar to be used in strategy alignment
Identify and support new or existing opportunities via merchandising and trade programs for further growth, track progress of return on trade marketing spending
Periodically review category sales across channels to ensure the right mix and balance between channels and customers
Support the client's strategic retail sales team in tracking and reporting of the growth initiatives as part of financial periodic forecasting
Drive periodic generation and executive reporting of business insights based on channel POS data and market trends
Partner with Marketing and Product Marketing teams to support product positioning efforts with customer specific requirements

We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here.

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Required Skills & Experience

2+ years experience of retail sales support experience with Walmart preferred or similar retail companies (ie; Best Buy, Target etc.)
Must possess excellent verbal communication and customer service skills, along with the skill set to present product solutions to customer base
Ability to work with an established sales channel to meet quota and can document & execute sales strategies for the assigned account
Proficient in Retail Link and Microsoft Office applications (Excel, Word, PowerPoint)
Must be able to work in a Team & Competitive environment
This is a remote role that will be based near a major US airport

Nice to Have Skills & Experience

BA/BS degree w/2+ years experience preferred

Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.