Director of Productivity and Labor

Insight Global is looking for a Director of Productivity & Labor to join one of our retail clients in the Charlotte, NC area. The Director of Productivity and Labor is responsible for developing and executing labor optimization strategies across all store locations and distribution. This leadership role focuses on improving store efficiency, managing labor costs, and driving productivity without compromising customer service or associate engagement. The position requires strong collaboration with Store Operations, HR, Finance, and Supply Chain teams. This role a full time, direct hire with our client and is 5 days onsite.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

• Bachelor’s degree in business administration, Retail Management, Industrial Engineering, or related field
• 7+ years of experience in retail operations, workforce planning, or labor management.
• Deep understanding of retail workflows, service standards, and customer expectations.
• Proficient in workforce management systems and data analytics tools (preference in Blue Yonder and Power BI)
• Strong leadership and communication skills with the ability to influence cross-functional teams.
• Proven track record of improving labor efficiency and driving operational performance at scale.
• Proven ability to lead cross-functional teams and implement large-scale change.
• Excellent communication, leadership, and project management and Microsoft Office suite skills.

• Previous grocery retail experience
• Blue Yonder Workforce Management tool
• Lean Retail and/or Six Sigma
• Power BI knowledge

Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.