The Technical Delivery lead wears many hats. As an Agile Delivery Lead you work with our Enterprise Technology and Operations Cloud Platform product group supporting public cloud and DevSecOps Pipeline teams. We utilize AWS as our main public cloud provider. You will run dojo ceremonies timeboxed upskilling engagements with application teams and facilitate special projects. This may include quarterly bundle major changes including customer (application team coordination), which has a limited ask for after hours work in order to support the implementation. You will work to take on a team as their dedicated delivery lead, and a facilitator in our Enterprise Technology Operations scaled agile model. You are versed in Agile principles, familiar with both scrum master or product owner responsibilities and confident in coaching both the engineers and product owner. You have a customer focused mindset and partner with other agile delivery masters across ETO to share knowledge as well and align deliverables. As part of the Cloud Tech Analyst team, you will also facilitate coordination and tracking of major changes, with a limited ask for after hours change.
You are responsible for documentation and metrics reporting from confluence to Jira stories, to JQL which drives Jira dashboards. In addition, you will work to streamline processes within the Cloud Transformation Analysts team for the application teams we support. You have an eye for process improvements.
The day-to-day responsibilities include:
Assist in the development and subsequent on-going management of processes and tools to automate and streamline program routines such as roadmaps, process flow, and fact/metric-based status reporting
Participates in special projects and performs other duties as assigned
You are a master of longer term metrics to deliver the full products, especially burndowns and roadmaps
Facilitating implementation of multiple major changes in one change window, may be after hours, 8pm or weekends midnight on a limited basis.
Participate and coach team on best practices in the scaled agile ceremonies they are part of including a scrum of scrum and big room planning
Facilitate Scrum ceremonies, Jira backlogs and dashboards and creating repetitive story tickets automations for two teams
Works in an Agile environment and continuously reviews the business needs, refines priorities, outlines milestones and deliverables, and identifies opportunities and risks
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- 5+ years of experience in a Project Manager/Product Owner/Program Manager role
- 2+ years of technical delivery experience
o Delivery focus and more facilitation/engagement with PO/knowing the value of what they are delivering/building road maps
- Strong facilitation and collaboration
- Strong Jira: deep within the analytics side (JQL - query language)
- Excel, PowerPoint
- Power BI (building out reports)
Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.