Manual QA Tester

Post Date

Mar 20, 2025

Location

Charlotte,
North Carolina

ZIP/Postal Code

28202
US
Oct 01, 2025 Insight Global

Job Type

Contract

Category

QA

Req #

CLT-770297

Pay Rate

$35 - $44 (hourly estimate)

Job Description

The AML Platform Management team is seeking a seasoned testing individual to performs Testing function to support the ongoing management and technical enhancements made to the AWARE workflow tool in support of the E2E Know Your Customer (KYC) and Client Due Diligence (CDD) requirements for the entire GBAM business for all sub lines and jurisdictions. Daily responsibilities of the role include managing end to end UAT process, execution of test scripts, identifying and documenting defects and providing daily updates to test leads and managers as needed. This role works closely with Risk, Compliance, and SMEs to manage and execute test functions.
PVT team tests the functionality and usability of new or existing software before it goes live to ensure it is bug-free. They work closely with developers, providing them feedback on what needs improvement to produce top-quality programs that meet stakeholder's expectations. Team also performs validation testing occurs at the end of a specific change delivery with the primary intent is to ensure the final product matches the stakeholder requirements.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.

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Required Skills & Experience

MUST HAVE
5 or more years of Proven experience as a Quality Assurance Tester or similar role.
5 or more years of Experience in project management and QA methodology.
Experience in Agile/SDLC methodology and Waterfall Methodology.
Ability to support tight timelines around release and end of iteration requirements.
A passion for the delivery of high-quality solutions which address real business needs.
Experience in understanding Horizon Jira testing modules and standards.
Strong written and verbal communication skill
Detail oriented with strong organizational skills.
Ability to work independently and in a team environment, escalate issues as needed.
Ability to work cooperatively with various levels of associates (i.e.: operations, technology, peers, management, etc.) and embrace change with a positive approach.
Ability to prioritize and handle multiple job-related duties efficiently while exercising sound judgment to ensure SLA, and strict deadlines are met.
Ability to support teammates as needed when workloads must be balanced.

Nice to Have Skills & Experience

PLUS
Prior experience with Pega Client Lifecycle Management and/or other AML KYC systems involving client onboarding/ KYC refresh processes.
Global Banking & Global Markets Line of Business knowledge a plus.
Proficient in handling end-to-end planning and coordination.
Knowledge of Operational Risk and Client Money Protection.

Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.