Executive Assistant, Rail Operations

Insight Global is seeking an Executive Assistant to the General Manager (GM) of Rail Operations. This position provides high-level administrative and coordination support to ensure the GM can focus on strategic priorities and operational leadership. This role serves as a trusted partner and primary point of contact for the GM’s office, supporting daily operations, communications, scheduling, and special projects.
This position is ideal for someone who is organized, dependable, eager to learn, and comfortable taking direction, with the ability to grow into increased responsibility over time.

Key Responsibilities:
Executive & Administrative Support-
• Manage the General Manager’s calendar, meetings, and scheduling priorities
• Coordinate meetings, prepare agendas, and organize briefing materials
• Handle travel planning, itineraries, and expense reporting
• Track action items, deadlines, and follow-ups from meetings
Communication & Coordination-
• Serve as the primary point of contact for the GM’s office
• Draft and manage professional correspondence, emails, and internal communications
• Screen incoming calls, emails, and visitors with discretion and professionalism
• Coordinate communication between internal teams, leadership, and external partners
Information & Document Management-
• Organize and maintain confidential files and records
• Prepare documents for leadership meetings, board sessions, and briefings
• Ensure information is accurate, organized, and accessible
Project & Office Support-
• Assist with special projects and initiatives as assigned
• Support coordination of meetings, events, and operational activities
• Help improve office processes and administrative workflows over time

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

• Education: Bachelor’s degree in Business Administration, Public Administration, Communications, or a related field OR equivalent professional experience (7+ years) providing executive-level administrative support
• Experience: Minimum of 5 years of executive administrative support experience, preferably in a large, complex organization (transportation, public sector, or operations-heavy environment strongly preferred)
• Strong written and verbal communication skills
• Proficiency in Microsoft Office (Outlook, Word, Excel, PowerPoint)
• High attention to detail and ability to follow instructions accurately
• Ability to handle confidential information with discretion

• Experience supporting senior leaders or executives
• Exposure to transportation, operations, or public-sector environments
Experience with board meetings, travel coordination, or project support

Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.