Job Description
Insight Global is seeking a Content Trainer to join our top Financial Service client. This individual will be responsible for creating, scheduling, and facilitating the training of the technology rollouts within the firm. We are looking for someone who is interested in learning the proprietary technology tools used by the firm in order to teach cross-functional teams how to utilize them. They will be training teams via video conference and video modules that they will create. Additionally, they will be prioritizing tasks in Jira and articulating this to both stakeholders and the team. In this role you will need to contribute to the vision and roadmap for knowledge and learning. This individual will work in partnership with the team to delivery modern digital learning experience for our teammates, to improve and drive optimum value and efficiency when using technology products and services.
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Required Skills & Experience
- Excellent communication skills- able to present and articulate to both technical and non-technical teams.
- Video production skills
- Excellent editing and proofreading abilities.
- Experience with ServiceNow.
Nice to Have Skills & Experience
- Experience using Adobe Premier Suite (Adobe Premier, Adobe Captivate)
- Experience using Camtasia to record video tutorials.
- Proficient in Microsoft 365, Teams, OneDrive, and SharePoint Online.
- Use of the knowledge management tool- KMS Lighthouse
- Knowledge of Remedy/ITSM
Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.