Benefits Specialist

Post Date

Sep 15, 2025

Location

Charlotte,
North Carolina

ZIP/Postal Code

28202
US
Nov 17, 2025 Insight Global

Job Type

Contract

Category

Customer Service

Req #

CLT-0650d08f-0802-483c-bec4-bc855824faec

Pay Rate

$25 - $31 (hourly estimate)

Job Description

We are seeking a proactive and employee-focused Benefits Specialist to join the growing Total Rewards team at Deriva Energy. This role is ideal for someone who thrives in a fast-paced, people-first environment and has a strong foundation in benefits administration. You’ll be the first point of contact for employee inquiries, helping them navigate everything from disability leave to 401(k) plans, while supporting the transition to a new ticketing system and assisting with light reporting and audits.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Required Skills & Experience

• Minimum of 3 years of experience in benefits coordination or Total Rewards
• Strong understanding of short-term vs. long-term disability, FMLA, and qualifying life events
• Experience with Workday (required); familiarity with Vanguard (401k), Benepass (HSA), Cigna (healthcare), and commuter programs
• Excellent written and verbal communication skills; comfortable in employee-facing roles
• Ability to work independently and manage multiple tasks with precision
Strong customer service mindset and attention to detail

Key Responsibilities:
• Respond to employee questions regarding health benefits, disability coverage, FMLA, 401(k), and other Total Rewards offerings
• Provide guidance on qualifying life events and changes outside of open enrollment
• Communicate with employees via email and phone to resolve benefit-related issues
• Perform light reporting and audit tasks, including reconciling 401(k) contributions with Vanguard reports
• Maintain accurate records and ensure compliance with FMLA and other regulatory requirements
• Assist in transitioning benefits operations to ServiceNow
• Collaborate with internal teams to ensure timely and accurate benefits administration

Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.