Job Description
We invite you to join the Global Information Security (GIS) team at Bank of America as an Application Engineer. The Application Engineer is responsible for supporting, enhancing, and maintaining enterprise applications used across the organization. This role partners closely with business stakeholders, infrastructure teams, and vendors to ensure applications are stable, secure, high-performing, and aligned with business requirements. The Application Engineer participates in solution design, configuration, integration, troubleshooting, and lifecycle management for critical systems.
• Administer, configure, and maintain enterprise applications to ensure availability, reliability, and performance.
• Monitor application health, logs, interfaces, and integrations to proactively identify and resolve issues.
• Manage user access, roles, permissions, and data configurations.
• Support upgrades, patches, and release deployments.
• Ability to comprehend customer requests and provide the correct solution.
• Strong analytical mind to help take on complicated problems.
• Desire to resolve issues and dive into potential issues.
• Ability to adapt and continue to learn new technologies.
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Required Skills & Experience
- Experience working in a bank or highly regulated financial environment
- Strong comfort with enterprise approval processes, access controls, and change management
- Ability to operate in environments with long SLAs and slow-moving dependencies
- Experience doing administrative, documentation-heavy work tied to application onboarding
- Hands-on experience with:
Application troubleshooting
Access and configuration issues
Coordinating with multiple internal partners
- Ability to guide and troubleshoot network-related issues (even if not the network owner)
- Comfort interfacing with multiple parts of the bank to get integrations completed
Nice to Have Skills & Experience
Prior experience with SafeBreach or Mandiant (not required)
Light-to-moderate scripting experience to integrate with other bank systems
Previous experience onboarding a new vendor product in an enterprise
Familiarity with cybersecurity or penetration testing tools
Exposure to MITRE ATT&CK–based tools or frameworks
Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.