Job Description
A large software and gaming company is looking for a REMOTE (EST) Post Production Engineer to join a growing team. This role is focused on architecting, deploying, and maintaining the infrastructure that powers our editorial and finishing pipelines - with a particular focus on Iconik as the archival media asset management platform and LucidLink as the cloud-native file system. This role is critical for ensuring smooth post production workflows across editorial, motion design, versioning and delivery teams. The ideal candidate has a passion for post production, a strong technical foundation, and thrives in fast-paced environments where attention to detail and troubleshooting are critical.
In this role you will
● Provide technical support for editors, motion designers, and other post production staff on a daily basis.
● Create and maintain documentation regarding system access and licensing information needed for production
● Monitor post production systems, servers, and backup storage to ensure stable operation.
● Assist with setting up and maintaining editing bays, suites, and shared storage environments.
● Troubleshoot software, hardware, and network issues quickly and effectively.
● Support asset management workflows and maintain proper file organization and metadata.
● Coordinate with engineering and IT teams to escalate and resolve complex issues.
● Ensure backup, archiving, and delivery processes are executed correctly and on time.
● Maintain documentation for workflows, troubleshooting, and system configurations.
● Occasionally help with transcoding, proxy creation, and media prep for editorial.
● Stay current with new tools, updates, and best practices in post production technology.
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Required Skills & Experience
● Bachelor’s degree in Film/TV, Media Production, Computer Science, or related field; or equivalent professional experience.
● 7-10 years of experience in post production, media operations, or IT support
● Proficiency with LucidLink Cloud Storage and Iconik MAM and/or other cloud based collaboration tools.
● Familiarity with post production software such as Adobe Premiere Pro, DaVinci Resolve, After Effects, or Pro Tools.
● Basic understanding of media formats, codecs, color spaces, and transcoding workflows.
● Expert knowledge of shared storage systems (SAN, NAS) and asset management tools
● Strong troubleshooting skills with a proactive and solutions-driven mindset.
● Excellent communication and interpersonal skills to support creative teams.
● Ability to prioritize tasks and manage time in a high-pressure, deadline-driven environment.
● Nice to have: Familiarity with scripting for workflow automation.
● Comfortable wearing multiple hats - equally at ease on the technical and the creative side of the building
● A clear and patient communicator who can translate technical complexity for non-technical stakeholders
● Detail-oriented with a strong sense of ownership over systems reliability and uptime
● A lover of clean and clear documentation
● Experience with transcoding tools such as Vantage, Telestream Cloud, FFmpeg, or similar
● Solid networking fundamentals: TCP/IP, DNS, VPN, network storage protocols (SMB, NFS, S3)
● Excellent troubleshooting skills and a methodical, documentation-driven approach
Nice to Have Skills & Experience
● Familiarity with scripting and automation (Python, Bash, or JavaScript/Node.js)
● Knowledge of media codecs, container formats, color science, and HDR standards
● Understanding of SMPTE standards and broadcast delivery specifications
● Prior experience supporting remote or globally distributed post production teams
Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.