Answer ~100 incoming phone calls per day from customers, partners, employees, vendors and general callers
· Transfer or address calls according to outlined processes
Use of MS Outlook to view contacts and details needed for job; MS Word and MS Excel are a plus
Greet and check-in visitors to the site
· All visitors check in with Security Guard prior to going to Reception Desk
Disburse and track seasonal tickets for local events
Provide parking passes and validation to visitors and employees
Attire is business casual, with Canon gear provided for daily wear; no jeans or sneakers
Solid customer service skills required
High levels of professionalism displayed at all times
Solid communication skills required
Consistent attendance and promptness required
We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to
HR@insightglobal.com. The EEOC "Know Your Rights" Poster is available
here.
To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy:
https://insightglobal.com/workforce-privacy-policy/ .
Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.