Job Description
• Familiarity with troubleshooting hardware technology (computers, printers,
Hardware Maintenance:
• Hardware problem diagnosis
• Replacement parts and materials are provided by Technology Engineers and/or Hardware Suppliers
• Replacement of hardware components under the direction of the CTSS team and the equipment's supplier (as required)
Software Maintenance:
• Aid engineers in software problem diagnosis.
• Aid engineers in operating system problem diagnosis.
• Implement solutions under the guidance of the CTSS team, engineer, and the equipment's supplier as required.
• Provide Anti-Virus Patching Services - based upon a maintenance schedule.
• Provide Operating System Debug and Patching Services -with concurrence and direction from CTSS, System LOB Owner, and Equipment Supplier.
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Required Skills & Experience
• Active DOD Top Secret
• System Administration experience (user related tickets, group policy, active directory management)
• Familiarity with troubleshooting hardware technology (computers, printers,
Nice to Have Skills & Experience
$30/hr to $36/hr.
Exact compensation may vary based on several factors, including skills, experience, and education.
Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.
Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.