Job Description
Insight Global is hiring a Workplace Technology Specialist to support the NBA’s IT team onsite. The role involves providing technical support across Mac and PC environments, managing Mac systems via Jamf, and troubleshooting hardware/software issues. Responsibilities include supporting Microsoft Office, assisting with basic Azure and Entra configurations, and delivering high-touch service to senior leadership with professionalism and discretion. Daily tasks include imaging and deploying computers, provisioning phones, performing upgrades, and setting up meeting room tech. The specialist will also handle end-to-end support—from user devices to physical infrastructure—and must communicate clearly with executives to resolve issues efficiently.
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Required Skills & Experience
- 3+ years of IT support experience
- Technical proficiency across both Mac and PC platforms
- Hands-on experience with Intune (PC) and JAMF (Mac) management tools
- Proficiency with Microsoft Office Suite
Strong communication skills
Nice to Have Skills & Experience
Familiarity with Entra ID or Azure AD
Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.