Project Manager

Post Date

Jul 10, 2023

Location

New York,
New York

ZIP/Postal Code

10036
US
Apr 23, 2024 Insight Global

Job Type

Contract,Perm Possible

Category

Project Manager

Req #

NYC-635771

Pay Rate

$58 - $88 (hourly estimate)

Job Description

Insight Global is looking for a Project Manager to join one of our largest financial clients. This role will focus on making the real time voice infrastructure reliable and agile for thousands of users. This person will be joining the Real Time Communications group within the Employee Experience organization. This team is known as the Operational Excellence team. The team combines software and systems administration skills to build and operate a global collaboration infrastructure. They collaborate with the Engineering teams to establish, maintain, and improve delivery of voice services in adherence to the Banks standards and practices. They are looking for creative high energy engineers and technologists to help develop complex mission critical designs in a very fast past, constantly changing environment. You will be accountable for inventory service management processes, create methodology to drive adoption and ongoing use of a new service offering, design service management improvement plans and execute tasks to improve services and reduce issues.

Required Skills & Experience

Strong knowledge of the BMC Remedy ITSM

Experience using Jira, Confluence

Experience with the methods and tools to document system designs, data flows and dependencies (i.e., workshops, process flow, Visio, BPML)

Understanding of analysis and project management disciplines, processes, and tools

Experience in monitoring and managing issues, risks and dependencies

Strong reporting skills with a proven ability to manage multiple stakeholders

Strong written and verbal communication skills

Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.