Job Description
PRIMARY JOB FUNCTIONS:
• Performs comprehensive diagnostic evaluations including electrophysiology.
• Presents diagnostic findings and treatment options to patients and their loved ones.
• Completes chart notes for each patient seen.
• Makes recommendations regarding appropriate hearing care products.
• Dispenses hearing aids including selection, fitting and ear-mold acoustics.
• Recommends Assistive Listening Devices (ALDs) and other products as appropriate.
• Performs hearing aid repairs, clean and checks and assists customers with exchanges or returns as needed.
• Maintains an excellent standard of follow-up care with patients after fitting.
• Refers patients to appropriate medical professionals and communicates with same regarding patient care.
• Stays current with emerging technology, techniques and best business practices by attending conventions and training.
• Participates in continuing educational events which may require occasional travel.
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Required Skills & Experience
• Must possess Doctorate in Audiology, as well as NY State Audiology and Hearing Aid Dispensing Licenses.
• Excellent interpersonal skills that allow effective working relationships with a diverse patient, colleague, and vendor population. This includes listening, persuasion, and problem solving skills.
• Must be detail oriented.
• Must be willing to work at both locations (Henrietta and Lakeville)
• Must be willing to travel on occasion for trainings
• Experience with email, word processing and office management software (OMS) required
Nice to Have Skills & Experience
- spreadsheet knowledge is helpful.
Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.