This position is willing to pay 46,000-62,000 per year depending on experience.
The Lead Case Manager will be responsible for overseeing case management and case support specialist staff to ensure adherence with job responsibilities and agency expectations while managing an assigned caseload. This position will be also responsible to build and/or recommend the organizations cultural education program to better assist clients in adjusting to life in the United States.
JOB RESPONSIBILITIES
Maintain a caseload of clients in compliance with contract terms and agency expectations (approximately up to 10 cases);
Provide functional supervision to support staff and case managers as needed;
Update program documents, forms and manual as needed;
Recommend and implement new trainings for case management and case support teams as needed;
Participate in clients file reviews as needed'
Partner with the Program Supervisory team in assessing fidelity to policy implementations on an ongoing basis of case management and case support team'
Attend supervision meetings with case management and support staff as needed, to ensure adherence to the expected job responsibilities, provide feedback, and lend support.
Provide case management coverage support within the program, as needed.
Assist with the implementation of all corrective action plans (CAP) by conducting CAP activities for case managers at meetings;
Oversee the case support and case managers training completion compliance in accordance with the client and external stakeholders
Effectively promote the Sanctuary Model of Care within case management and case support teams;
Stay abreast of all agency, federal Council of Accreditation (COA), and state regulatory requirements related to social services;
Promote a culture that aligns with the clients mission, vision and values;
Perform other duties as assigned.
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to
HR@insightglobal.com.
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Bachelors degree in Human Services, Behavioral Sciences, Social Services or related field of study from an accredited college;
At least three (3) years of progressive employment experience that demonstrates supervisory and case management experience;
Demonstrated clinical, therapeutic, and crisis intervention skills;
Adheres to all agency and departmental safety procedures including reporting any unsafe practices, equipment and environment, and takes an active role in correcting the unsafe practice, equipment or environment through proper notification channels;
Must be able to pass required medical examinations and have the physical ability to fulfill the essential job functions; TB Test
Computer skills sufficient to perform essential functions including knowledge of Microsoft Office suite;
Pass a criminal history screen, including state and local child protection agency registries;
Must be 21 years old with a valid drivers license with at least 3 years driving experience in the U.S. to operate a vehicle on behalf of the client.
Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.