1. Answer phone calls coming into the medical center
2. Transfer calls and help with patient's needs
3. Document calls on a need-by-need basis
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https://insightglobal.com/workforce-privacy-policy/ .
1+ year of customer service representative experience
High school diploma or GED
Proficient with Windows PC applications
Healthcare customer service experience
Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.