Job Description
• Coordinate permit processing and post-installation inspections
• Handle warranty paperwork and records administration
• Assist with scheduling parts-pending jobs
• Coordinate office workflow across install and service teams
• Create and release purchase orders for vendors
• Align documentation for invoicing and forward to accounting
• Act as vendor liaison and respond to customer inquiries
• Answer phones, handle correspondence, and perform data entry
• Run system queries and maintain accurate records
• Support a high-volume operation during peak summer months
Job Description:
Insight Global is seeking an Administrative Coordinator for a top home services client. This individual will support one of the install and service teams by coordinating permits, inspections, workflow, and light billing processes. The environment is highly collaborative, working alongside sales managers, master plumbers, install managers, a large admin team, installers, field technicians, and parts teams. This role is ideal for someone who stays cool under pressure, enjoys juggling multiple priorities, and thrives during busy seasons when business volume spikes significantly. Comprehensive training is provided through shadowing and structured onboarding, making this a great opportunity for a teachable, driven administrative professional looking to grow in a stable, union-backed role with earning upside through incentives.
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Required Skills & Experience
• Ability to thrive in a fast-paced, high-volume environment
• Strong multitasking and prioritization skills
• Professional, confident, and assertive communication style
• Strong organizational and time-management skills
• Computer proficiency and comfort learning internal systems
• Proficiency in MS Office (Excel, Word, PowerPoint)
• Excellent written and verbal communication skills
• Teachable mindset and willingness to learn
• High school diploma or equivalent
Nice to Have Skills & Experience
• Experience in administrative support for install or service teams
• Exposure to billing processes, POs, or invoicing workflows
• CRM experience (Salesforce preferred)
• Scheduling, dispatch, or workflow coordination experience
• Experience working with vendors or field operations teams
• Notary experience
Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.