We are seeking a highly observant, proactive, and accountable Shift Leader to oversee daily operations and ensure seamless transitions between shifts. This role demands a boots-on-the-ground leader who thrives in a fast-paced environment, maintains high standards of workplace organization, and drives operational excellence through clear communication and decisive action.
Pre-Shift Preparation
o Communicate with the previous shifts leader via Slack and in person to gather updates on quality and responsiveness issues.
o Review FTE roster, call-ins, and job assignments to ensure full coverage.
o Attend and contribute to the carry-over meeting to align on priorities and challenges.
Operational Execution
o Ensure all team members are present, assigned, and ready to begin work.
o Monitor production lines, overhead diagnostics, and color-coded systems to maintain flow and efficiency.
o Conduct safety observation tours and enforce workplace organization standards.
o Assign tasks, hold team members accountable, and resolve issues as they arise.
o Maintain a head on a swivel approachconstantly scanning for deficiencies, electrical or programming issues, and operational risks.
Problem Solving & Leadership
o Identify and define problems with precision; do not settle for surface-level answers.
o Demonstrate managerial courage by taking initiative and driving necessary changes.
o Collaborate with group leaders to ensure alignment and support across teams.
End-of-Shift Handoff
o Provide a thorough and strategic handoff to the incoming Shift Leader.
o Set the next shift up for success with clear documentation, updates, and recommendations.
We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to
Human Resources Request Form. The EEOC "Know Your Rights" Poster is available
here.
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https://insightglobal.com/workforce-privacy-policy/ .
Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.