IT Support Technician

Post Date

Feb 01, 2024

Location

Brooklyn,
New York

ZIP/Postal Code

11205
US
Jun 14, 2024 Insight Global

Job Type

Contract-to-perm

Category

Help Desk

Req #

DEN-679495

Pay Rate

$36 - $55 (hourly estimate)

Job Description

A client of Insight Global is looking for an IT Support Technician for a 6-month contract to hire model, with 5-days on-site. The client is a family-oriented production company focused on East-Indian films. This person will be working as the New York teams sole on-site Help Desk Technician. This person will assist within the personal spaces of C-Suite executives to support desktop, web services, servers and mobile devices.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.

To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .

Required Skills & Experience

- 5+ years IT Help Desk experience supporting C-level executives

- Expertise in managing and troubleshooting Apple products including iPhones, Air Pods, and Mac desktops

- Experience with MDM Intune, and/or Jamf

- Experience working with HyperV or VMware virtual servers

- Experience with Active Directory

- General knowledge of Cisco Switches

- Strong professionalism and ability to provide a 'white-glove' service

Nice to Have Skills & Experience

- Interest in film and production

- Schedule flexibility

Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.