A client is looking to identify a Field Service Engineer for a geographic territory. This role will be to travel and fix, troubleshoot, update and resolve any equipment issues for the clients. This role will be to exercise great customer service skills while onsite at the client while doing any proactive/preventative maintenance or critical failure hot fixes.
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to
HR@insightglobal.com.
To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy:
https://insightglobal.com/workforce-privacy-policy/ .
3-5 years of Field Services Experience (Travel/Overnight stay etc)
Excellent Customer Service Skills and Client Management
Quick Learner and Proactive Mentality
Experience with Troubleshooting/Maintenance/Installing large products/equipment - Robotics preferred
Previous Medical Device Equipment Experience (Ex. GE Health, Medtronics, Seimens, Stryker)
MIS/Computer Science or Mechanical or Electric Engineering Degree
Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.