Regional Field Service Manager

Post Date

Jun 12, 2023

Location

Pflugerville,
Texas

ZIP/Postal Code

78660
US
Dec 02, 2024 Insight Global

Job Type

Perm

Category

Engineering (Non IT)

Req #

POR-630249

Pay Rate

$125k - $135k (estimate)

Job Description

A client in the semiconductor industry is hiring for a Regional Field Service Manager to join their team. The Regional Field Service Manager is responsible for managing and undertaking all aspects of field service within a specific region. This includes operation and maintenance of all equipment, product delivery, installation, and preventative maintenance support in line with customer agreements and expectations. This role will assist in providing direction and co-ordination for regional and on-site service personnel, growing the region's Service business, and providing a regional service customer interface.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.

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Required Skills & Experience

- Bachelor's degree or relevant industry experience

- Experience in one of the following areas; Technical Support, Equipment Service and training

- Experience overseeing multiple sites

- Experience overseeing at least 10 reports

- General understanding of costs that contribute and detracts from P&L

- Experience managing customer KPI's

Nice to Have Skills & Experience

Semiconductor Industry Experience

Power BI Experience

Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.