We are seeking a highly experienced and motivated Early Intervention (EI) professional to join our team in a fully remote capacity. This role is ideal for someone who has hands-on experience with the New York Early Intervention Hub (NY EI Hub) and is ready to hit the ground running. The ideal candidate will have a background in service coordination, administration, or a specialist role within the NY EI system.
Manage and resolve cases and issues within the NY Early Intervention system.
Work through a backlog of cases, ensuring timely and accurate resolution.
Provide service coordination and support to families and providers.
Utilize the EI Hub system to track, document, and manage service delivery.
Collaborate with internal teams and external stakeholders to ensure compliance and quality service.
We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to
Human Resources Request Form. The EEOC "Know Your Rights" Poster is available
here.
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Proven experience navigating and utilizing the NY EI Hub system.
Prior work with an agency or county within the NY Early Intervention program.
Background as a Service Coordinator, Administrator, Specialist, or similar role in EI.
Strong customer service skills and a client-centered approach.
Demonstrated ability to work independently and remotely in a fast-paced environment.
Bilingual (Spanish or other languages commonly spoken in NY).
Experience working specifically with New York Citys EI program, including familiarity with NYC-specific policies and procedures.
Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.