Job Description
We are seeking a detail-oriented and experienced Technical Writer to support the documentation needs for one of our largest pharmaceutical clients who is transitioning from paper batch records to MES. This role will be responsible for updating and maintaining Standard Operating Procedures (SOPs), training materials, and user guides to ensure clarity, consistency, and compliance across manufacturing operations.
Review, revise, and create SOPs and training documentation related to MES, workflows and functionalities. Collaborate with cross-functional teams including Manufacturing, Quality, IT, and Training to gather technical information and process updates. Translate complex MES processes into clear, user-friendly documentation for various audiences (operators, engineers, QA personnel). Ensure all documentation aligns with regulatory standards (GMP, FDA, etc.) and internal quality requirements. Maintain version control and document history in accordance with document management systems. Support the development of e-learning modules and visual aids to enhance training effectiveness. Participate in system upgrades or configuration changes to ensure documentation reflects current system behavior. Conduct periodic audits of existing documentation to identify gaps or outdated content.
This role is needed until the end of Q2 2026.
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Required Skills & Experience
5 years of technical writing experience
Strong communication written and verbal
pharmaceutical experience
Nice to Have Skills & Experience
LentiVirus Exp
Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.