Job Description
Insight Global is seeking an Email Exchange Online Service Owner to join an End User Service IT team for a Fortune 50 Life Sciences and Manufacturing company. The Platform Automation team is involved in a divestiture of the company's orthopedic brand of about 10k-15k global users of a total population of 130k globally. This team is responsible for the migration of their Microsoft 365 services, like Exchange Online, and they are seeking a Service Owner to join their team to assist in the migration of users, services, and the creation of tenants for the new company. This includes managing day-to-day service issues, migrating different mailboxes, strategizing service architecture enhancements, understanding mail flow operations and technologies like Cloud Email Security (Cisco)/SMTP, managing total end to end operations and productivity to recommend actions of significant trends, developing service solutions to optimize performance and enhance reliability, and have an understanding of how Azure AD applications function and connect to the Exchange Online service. In order to be successful, this person will come from a large, enterprise end user populations with complex and long standing environments, have a deep technical and platform knowledge of Email Exchange Online, and communicate successfully with the operations and platform teams to solution proactively. Ideally, this person will commute to Raritan, NJ and work East Coast hours.
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Required Skills & Experience
7+ years of Microsoft 365 platforms engineering, infrastructure, and administration experience, specifically with Exchange Online
5+ years of Email, Outlook, and Mailbox experience in an enterprise environment
Deep knowledge of PowerShell scripting and solutioning
Previous experience migrating end users, end user solutions, and tenant to tenant environments
Knowledge of Exchange SE on-prem in a hybrid environment.
Excellent communication skills on a matrixed, global team
Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.