Job Summary:
The ideal candidate would be an experienced Account Manager who will primarily be responsible for supporting the Sales Team in their sales efforts and activities related to channel partners and customers.
Responsibilities:
Develop and maintain a deep understanding of the Contact Center as a Service market in NA and establishing
yourself as the trusted subject matter expert.
Hunt for new sales opportunities within existing company NA accounts and new prospects. Develop the strategic ones to sales closer independently and help the company regional enterprise sales managers with closing the others.
Analyze and prioritize partnership opportunities to support the sales efforts within existing vendors and resellers
partners and new ones and cultivate them.
Identify new opportunities for lead generating marketing activities with partners or without them and work with the company's marketing department to execute them.
Generate new ideas for strategic and tactical improvements to our go to market in the NA contact center market.
Meet or exceed annual and quarterly revenue, partner, and end customers targets.
We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to
Human Resources Request Form. The EEOC "Know Your Rights" Poster is available
here.
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Minimum 3 years experience in direct sales in the contact center space.
Intermediate technical contact center knowledge and a capacity to learn new technologies.
Creative, independent, and resourceful with overachiever track record.
Strong peoples skills, relationships builder. Able to deal professionally with different personality types and at
different levels in prospects organizations.
Consultative selling style.
Teamwork, trust, and openness is key
Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.