D2D: This position will be 50% Salesforce development and 50% analytics work with einstein. Proactively identify areas for improvement and introduce innovative recommendations, factoring in customer needs, external approaches, data analytics, as well as industry best practices. Liaise between the business analysts, internal systems team and external vendors, developing solutions to meet business requirements. Conduct a full range of programming tasks including design, development, testing and documentation for complex projects leveraging the Salesforce platform. Create and maintain technical documentation related to solutions developed. Keep abreast of Salesforce initiatives and technology trends that impact the business to continue to improve efficiencies on the Salesforce platform. Provide daily support to end users including managing issue resolution and performing root cause analysis. Manages system issues appropriately and escalates to senior management where needed. Facilitates system testing, working with business analysts to identify test cases, develop test scripts and conduct test execution. Will act as subject matter expert in Salesforce, Marketing Cloud, and related applications. Assist in coordination of production releases, working towards an Agile delivery methodology.
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to
HR@insightglobal.com.
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Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.