Job Description
Insight Global is looking for a VIP/Executive IT Support Specialist to serve as the technical point of contact for our client's new office location. You will be supporting executive leadership and other VIP users. This role requires strong technical expertise and the ability to work alone in an enterprise environment.
Aside from providing high touch IT support to senior leadership, you will also assist other onsite and remote users as needed. You will serve as the dedicated IT team member for the New Jersey office, ensuring day-to-day operational support.
Responsibilities:
• Assist with user and device access management using Active Directory and Entra ID (Azure AD).
• Support account provisioning, deprovisioning, group membership, and role-based access requests.
• Ensure executive endpoints comply with security policies, including MFA, endpoint protection, and encryption.
• Handle sensitive information with strict confidentiality and adherence to security best practices.
• Provide technical support for executive meetings, board meetings, and high-visibility events.
• Perform pre-meeting technology checks and remain on standby during critical sessions.
• Configure and troubleshoot conference room AV systems, displays, and hybrid meeting setups.
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Required Skills & Experience
• 5–8 years of experience in IT support, executive support, or technical support roles.
• Demonstrated experience supporting C-level executives or senior leadership.
• Strong knowledge of Windows and macOS operating systems.
• Experience supporting Microsoft 365 and modern collaboration tools.
• Familiarity with Active Directory, Entra ID (Azure AD) and endpoint management platforms such as Intune (PC) and JAMF (Mac)
Nice to Have Skills & Experience
• Familiarity with ITIL practices and ITSM tools.
• Relevant IT certifications (Microsoft, Apple, ITIL).
• Experience in enterprise or global corporate environments.
Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.