Job Description
Overview:
Lead product management for Salesforce Experience Cloud and Health Cloud solutions, focusing on provider engagement and prescription submission workflows. Collaborate with Field Sales, Operations, and internal teams to drive adoption, streamline processes, and enhance provider-facing experiences.
Key Responsibilities:
Own product roadmap and backlog for provider-facing portals and workflows.
Support 1,000+ community users, 50+ field sales reps, and 75 internal operations users.
Partner with Field Sales to drive lead generation and reporting workflows; support Ops team in prescription processing.
Manage agile ceremonies (grooming, sprint planning, stand-ups) and prioritize stakeholder needs across three major groups.
Execute two-week sprints with a team of 4 developers and 1 QA resource.
Allocate time across sprint support/documentation (65%), planning (10%), and strategic development for new provider experiences (10%).
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Required Skills & Experience
5+ years minimum of experience as a Product Manager in healthcare (payer experience acceptable).
Strong Salesforce expertise (Experience Cloud, Health Cloud).
Proven experience managing provider-facing solutions (portals, member experiences).
Technical background (IIS/MIS) and understanding of P&L financials.
Nice to Have Skills & Experience
Familiarity with EHR systems (Epic, Cerner, CMN).
Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.