One of Insight Global's revenue cycle management clients is looking for a Follow Up Rep to join their team in Cherry Hill, NJ. This individual is responsible for ensuring efficient resolution of billing discrepancies and denials/rejections, it is essential to promptly analyze and understand Explanation of Benefits (EOB) or Remittance Advice (ERA) received from insurance carriers, taking appropriate action according to company guidelines and client-specific processes. This involves following up with insurance companies via phone calls or payer portals on denials and payments, identifying trends, and researching payer policies and guidelines to provide insights to the management team. Additionally, correcting and resubmitting claims, performing documentation and data entry, and monitoring accounts receivable follow-up work queues and reports are crucial tasks. Other duties may be assigned as needed to support these efforts.
We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to
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Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.