Job Description
Automate operational tasks and health checks to create sustainable systems and services.
Monitor the production environment to ensure system health using observability tools like Dynatrace and Splunk.
Identify reliability gaps through process reengineering and analyze performance metrics.
Collaborate with development operations for system design consulting, platform management, and capacity planning.
Create and maintain detailed documentation, including SOPs, configurations, and infrastructure maps.
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Required Skills & Experience
5+ years of experience in Site Reliability Engineering (SRE) within a Fintech or product organization.
4+ years of experience with automation tools like Python, Java, Ansible, or PowerShell.
4+ years of experience with observability and monitoring tools such as Dynatrace, Splunk, Moogsoft, or Grafana.
Bachelor's degree in computer science or related technical field and/or 7+ years of relevant work experience.
Nice to Have Skills & Experience
Experience managing CI/CD pipelines and automation tools like GitLab, Harness, Nexus, Terraform, or SonarQube.
Strong problem-solving and critical thinking skills for root cause analysis and proactive solution implementation.
Effective communication skills for collaboration with cross-functional teams and customer interactions.
Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.