Senior UX Designer (Account Services)

Post Date

Feb 01, 2024


Basking Ridge,
New Jersey

ZIP/Postal Code

Jun 22, 2024 Insight Global

Job Type

Contract,Perm Possible



Req #


Pay Rate

$52 - $78 (hourly estimate)

Job Description

Insight Global is seeking a Senior UX Designer. This team will be supporting customer facing design for mobile and web applications. The candidates shall be responsible for building and delivering on end-to-end User Experience (UX) Design across Digital Channel portfolios at the Product level and the Agile Team level. Candidates will be responsible for tracks of work aligned to Account Services and Maintenance for consumer, that include complexity across multiple different consumer facing touchpoints. Candidates will be designing for all digital platforms, work in agile environments to communicate and lead design specs with stakeholders, as well as implementing design strategy across a design system already in place.

Initiatives include, but are not limited to:

* Create persona and scenario development.

* Concept iterations and ideations for design implementation.

* Create detailed and comprehensive system documentation to be utilized across all digital channels.

* Work within a design system to build new experiences by utilizing end to end UX design processes such as research, ideation, user analysis, design analysis, wireframing, prototyping, journey mapping, flow charts, and production.

* Use Figma to create design mockups.

* Ability to build service blueprinting for applicable designs to show omnichannel impacts.

* Design tasks that improve the quality of delivery and reduction of defects across consumer design needs.

* Implement responsive specs across mobile, tablet, desktop, and web applications.

* Ensure proper documentation for modules, templates, and logic flow systems.

* Collaborate with technical development teams to create awareness around design challenges and show design impact based on design decisions.

Required Skills & Experience

5+ years of experience with UX Design at the Enterprise design level

Strong experience with the UX Design process -- ideation, research, user analysis, flow charts, prototyping, wireframing, etc.

Experience communicating with stakeholders and using design strategy principles to make design decisions

Strong hands on experience with Figma

Background with taxonomy and Information Architecture

Comfortable in an Agile environment

Portfolio with case studies that show the full end to end design process

Nice to Have Skills & Experience

Experience with design audits

Ability to see a zoomed out approach to how the screens and flows fit within the business needs

Acting as a UX generalist

Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.