Job Description
Insight Global is seeking to hire an FSR to support the deployment, configuration and upkeep of advanced Air Traffic Control (ATC) systems across customer sites nationwide. This role involves conducting system surveys, diagnosing, and troubleshooting technical issues, and ensuring all hardware meets strict performance KPIs. Technicians will collaborate directly with contracting partners and clients, representing the company in a highly visible support role to increase customer satisfaction. Candidates must be located within an hour of a major U.S. commercial airport and be willing to fly to customer sites 95% of the time, including evenings, weekends, and holidays. The ideal candidate will bring at least four years of experience in system deployment and service—especially in telecom or IP networking environments (VoIP servers)—with a strong grasp of IP networking and RF principles. U.S. Persons capable of obtaining FAA and government security clearance are strongly preferred due to the sensitive nature of the systems supported.
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Required Skills & Experience
- 4+ years of experience in systems troubleshooting, upkeep, and deployment
o Telecom cabling, IP networking or voIP systems
o Networking experience, network switches, servers, large scale deployments experience, servers & server rooms
- Ability to fly up to 95% of the time
o Short notice domestic and occasional international deployments
- Eligibility for FAA and government security clearance
Nice to Have Skills & Experience
- Familiar with ATC systems
- VoIP systems experience
Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.