Field Service Technician (Henderson, NV)

Post Date

Feb 13, 2024

Location

Henderson,
Nevada

ZIP/Postal Code

89074
US
Jun 28, 2024 Insight Global

Job Type

Perm

Category

Desktop Support

Req #

OCC-682456

Pay Rate

$59k - $88k (estimate)

Job Description

A large dental organization is seeking a Field Services Technician to join their team headquartered in Henderson, NV. This individual will be providing white-glove support to C-Level executives at headquarters and dental offices in the area. Responsibilities include IT asset management, handling outages, on-site issue resolution, and end-to-end user support. A qualified candidate will be polished and have a self-starter mentality. This individual will be providing on-site support and traveling as needed to dental and medical offices within Nevada and potentially other states. This role will be permanent working 5 days a week on-site from 7:00 AM-4:00 PM.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.

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Required Skills & Experience

5+ years' experience in a technical support role

3+ years experience in a Field Technician position, specifically providing support to C-Suite/execs

3 + years' experience in networking including: setting up cabling Layer 1, troubleshooting, termination skills, knowing cable types, connecting routers and switches

A + certification

Experience setting up PCs and monitors

Experience mounting servers on rack and adding printer drivers to the server

Experience using crimpers and punch down tools - terminating the ends of the network cables RJ11 and RJ45 (Cat 5 or Cat 6)

High School Diploma

Very comfortable operating independently, eager to learn, and polished mannerisms

Nice to Have Skills & Experience

Windows 10 server installation experience

Additional education and certifications ( Network + or ITIL)

66 block punch-down certification

Low voltage certification

Experience mounting wireless access points

Experience with Juniper switches

Network experience including switch installation, configuration, deployment

Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.