Billing Operations Analyst

Insight Global is seeking to bring on a skilled Billing Operations Analyst to join our clients Global Billing Operations Team. The Billing Operation teams daily execution ensures continued success supporting business partners, accounting stakeholders, and reconciliation teams. The role is a key partner enabler with revenue generation, invoice management, accounting posting accuracy, and process improvement. This role is to (1) manage and process billing operations for North America, European, and APAC time zones (2) manage short sprint projects (3) provide guidance and triage with onboarding key strategic merchants or partners (4) identify cost savings initiatives (5) lower business-related risk by identifying mitigating controls both operationally and financially. Pay: 40/hr

We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here.

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· 2+ years of billing operations experience
· Bachelor's degree in related field
· Knowledge of basic US GAAP accounting practices
· Experience with policy or contract review
· Experience with inbox and ticketing management support (JIRA or Salesforce)
· Experience around process improvement with example of cost savings projects
· Experience working with cross functional and international teams
· Significant skills/experience in MS Excel, analytics, and process management
· Demonstrates strong operating procedures (SOP) and requirement document (BRD) building, including strong understanding around product requirement, data structure, and merchant record (MOR) data management
Experience with SAP or ERP equivalent

· Payments industry background
· IT background
· Accounting/Banking background
Experience with Amdocs Kenan FX

Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.