Collaborate with management in accumulating, analyzing, interpreting, and reporting operational performance data.
* Partner with team members in process improvement for department initiatives.
* Coordinate and participate with the analysis necessary for the functional operations reviews.
* Lead/participate in projects impacting the site as needed such as Customer onboarding, process changes, etc.
* Enable productive relationships within the line of business (LOB) and other functions through responsiveness and support.
* Proactively work with others (i.e., on own team, shared service centre, other operational areas, or with the internal business partner and/or external customer) to ensure delivery of timely, quality and efficient fulfillment activities.
* Provide advice to internal business partners and peers to support the completion of a process or activity within established procedures. Provide input and analysis into the continuous improvement of business processes and procedures within the scope of the work team, and participate in the planning, testing and implementation of projects and new/ revised products/ services or processes.
* Provide on-the-job assistance and training to others, as requested. Escalate issues that require resolution by more senior team members, as per guidelines. Identify potential risk situations/ impacts, and make recommendations or escalate to the manager.
We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to
Human Resources Request Form. The EEOC "Know Your Rights" Poster is available
here.
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https://insightglobal.com/workforce-privacy-policy/ .
1 + years previous clerical /administrative/ secretarial experience
* Strong attention to detail - Document matching will be a large part of the position
* high school degree or equivalent
Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.