Business Systems Analyst - Salesforce

We are seeking a Business Systems Analyst to collaborate with Scrum teams, business stakeholders, and developers to refine requirements and ensure alignment across all groups. This role will have a high emphasis on Salesforce. This role involves documenting and securing approval for user interface specifications to guarantee clarity on functionality and design. The analyst will work with external billing systems, including but not limited to CSG (preferred), and ensure seamless integration with Salesforce, while analyzing Salesforce data structures and their interaction with billing platforms. Additionally, the position requires active participation in CSG integration efforts with the Scrum team to support both technical and business objectives.

Other Key Responsibilities:
• Act as a liaison between technical teams and business units.
• Managing competing priorities across diverse stakeholder groups.
• Ensure user stories meet INVEST or other best practice standards.

This role is offering a pay rate of 45-52 an hour and is onsite 4 days a week in St. Louis.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

• Experience with Agile and Scrum methodologies.
• Strong background in user story writing, definition, and elicitation.
• Proficient in Microsoft Office Suite (Word, Excel, etc.).
• Hands-on experience with Salesforce and understanding of its data architecture.
• Familiarity with MuleSoft and integration workflows.
• Experience in wireframing and UI/UX documentation.

• Experience with ICOMs and CSG integrations (EXTREMELY preferred)
• Experience with Jira for project tracking.

Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.