Stand-up, program, and configure systems to support their installation during the construction phase.
Work with the cybersecurity team posturing and troubleshooting systems during the construction and sustainment phases.
Manage physical security system support to meet operational requirements.
Analyze physical security system performance and recommend improvements.
Resolve complex system issues for physical security systems and networks.
Provide direct technical support and escalation.
Communicate with customers, manufacturers, vendors, engineers, and project leadership.
Train system users and other system support personnel.
Analyze and modify preventive maintenance checklists for system changes.
Troubleshoot system performance issues and implement corrective actions.
Perform preventive maintenance actions including back-ups, error log reviews, loading patches and updates, and integrity checks.
Organize and prepare detailed documentation of system performance, including service request records and analysis.
Perform installation and management of device firmware, equipment and system software, computer applications, and system and device drivers.
Perform all duties with minimal direct supervision.
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HR@insightglobal.com.
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https://insightglobal.com/workforce-privacy-policy/ .
Education: Computer Science, Engineering Degree, or a Related Technical Discipline
2+ Years of Experience with a Bachelor's Degree in Information Technology, Risk Management, Cybersecurity
6+ Years of Experience with an Associate's Degree in Information Technology, Risk Management, Cybersecurity
8+ Years of Experience with a High School Diploma
Must have ACTIVE TS clearance
Must have or be able to obtain an IAT Level 2 certification such as a CompTIA Security+
Currently resides in the greater St. Louis, MO area, or is willing to permanently relocate.
Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.